As more start-ups are adopting business phone systems that operate in the cloud, understanding why they are choosing to leave behind traditional landlines can help when making the decision on what phone system is right for your business. Read More
The 2020 Global Recruitment Summit is being held on 4th March in London. The one-day event will focus on the changes and challenges that are affecting the recruitment industry, with a focus on technology. Enter CloudCall, a provider of communication software that integrates deep within your CRM. Neville James, Director of UK Sales at CloudCall, will be involved in the live technology panel, discussing conversations and communication with a selection of industry experts.
The digital transformation has and continues to change the way in which we communicate with each other.
We use a wide range of channels to have our conversations, each with its pros and cons. I’m sure we’ve all interpreted a text message in a negative way when that certainly wasn’t the sender’s intention. Can we replace the phone call, where we are able to interpret inflection and intonation, with a quick IM?
It can be easy to lose track of what we’ve said to who, when and on what platform. Notifications are easily dismissed making it surprisingly simple to forget to reply to that IM from Aunt Doris (that’s still all in capitals, even after many hours of Facebook Messenger tutorials). Are we forcing other generations to communicate in ways they may not even understand, just so they can have some kind of interaction with us? Are we reaching people on the channels that they feel most comfortable conversing in?