Recruitment is a bit like dating, right?
First you have to woo your candidates, then send to clients for roles to create the perfect (job) match. And just when you think everything is going well… you get ghosted. Ignored. Dumped for a different role, or recruiter who was able to provide a better service.
We can’t help you much with dating, but we can help you to better engage your candidate’s using recruitment automation.
Win your candidates’ hearts
We spoke to CloudCall Product Manager James Page, on what he predicts will be big trends for 2022. He told us: “This year, I think we’ll see a bigger shift towards automation and people utilising it more in the way they work.”
“People are finding it hard to find talent right now. By handing a lot of the manual work on searching for candidates over to the machines, it will allow recruiters to spend more time on contacting candidates and providing them with the best possible experience.”
It’s never been more important than right now to provide a flawless candidate experience. Not only ‘woo’ to your candidates when sourcing them, but to keep them engaged. Recruitment automation is a key component to winning your candidates’ hearts.
You may have heard ‘automation’ flying around a lot recently. Within the recruitment technology industry (where we live), it basically means stuff-that-you-have-to-do-but-is-boring-or-long-winded-so-a-computer-does-it-for-you. If you’re automating your dull, data focused processes, you can spend more time on other tasks.
CloudCall and Tracker: the perfect match
Our lovely partners over at Tracker understand the importance of automation in the recruitment sector. So much so, that they have created their own automation playbook.
With CloudCall for Tracker, you are able to overcome all obstacles to keeping your candidates engaged.
By combining your CRM system with a communications integration like CloudCall for Tracker, you can use and apply automation to parts of your recruitment processes. By doing so, you will:
Improve efficiency by making calls with a single click from Tracker or any Google Chrome webpage, giving you time to have more conversations. With built-in call controls, you can manage your communications in one place.
You can also send and receive text messages, adding valuable touchpoints during the process. All text conversations are saved on the contact’s notes and activity history and are logged as full, searchable conversations.
Improve candidate experience
Receive call and text notifications, which link to the contact’s record in Tracker. With the caller’s details and activity history available immediately as they call you, you can enhance your conversations and build better relationships.
Being able to answer a call with the candidate’s details already in front of you helps you to provide a customized experience each and every time you speak with them. With all your communications history saved into Tracker, you will have all the info you need at your fingertips to nurture each and every candidate.
Add valuable insights
Access a full view of your team’s engagement and communication with candidates and clients through an advanced reporting suite and real-time dashboards. Build call activity reports and include key metrics around call volumes, duration and frequency.
With Call Recording and playback, you can coach your teams best practices and monitor performance and data, to set KPIs and business goals.
Reduce the time spent manual efforts by adding and logging notes directly when updating your candidate’s status within Tracker. All calls are recorded, with playback available from the event records, ensuring that all important conversations are captured.
Optimizing your processes could be the key to your success and will ensure increased candidate satisfaction.
CloudCall will take your team to the next level
CloudCall was built with you, the user, in mind. Recruiters spend a lot of time making calls to their candidates and clients, whilst trying to capture notes, add them to their contact records, drink a coffee, get 8 hours sleep a day and hold a conversation at the same time.
By using CloudCall, which stores all your communications in the contact’s Tracker record, you can fully immerse yourself in every conversation, safe in the knowledge that CloudCall is natively saving that all important information.
You can find out more about how CloudCall for Tracker can help you to keep your candidates engaged here.