MICR0S0FT TEAMS
Revamp your Teams experience
Increase collaboration and enhance
workflows with CloudCall’s integration
with Microsoft Teams.
Streamline Collaboration
Tired of switching between your CRM and Microsoft Teams to stay on top of your communications? With our seamless integration with over 15 leading CRM systems, CloudCall makes collaboration more effective and effortless by ensuring that your contact data in easily accessible within Microsoft Teams, no matter where it’s stored.
Simplify
Processes
Add CloudCall contact cards to conversations or use the CloudCall plugin to search for an initiate calls to CRM contacts within Microsoft Teams. This helping to increase efficiency as users can reach out to their CRM contacts which using Microsoft Teams as the main collaboration space.
Drive efficiencies
Effortlessly access a contact’s CRM records with just one click, while also initiating a call directly through Teams. This easy access to client, candidate, or customer details ensures that you can quickly access the information you need without the hassle of switch between programs and channels. By saving time on these convoluted tasks, you can focus on achieving your goals. These enhanced collaboration methods not only save time but can also result in significant cost savings in the long run.
Boost productivity
By utilizing CloudCall contact cards within Microsoft Teams groups and channels, you can increase collaboration and enhance the contact experience for your team. With CRM records integrated into ongoing conversations, your team members can quickly and easily access the information they need without leaving the Microsoft Teams interface.
Additionally, direct access to CRM contacts teams that you can initiate communication with just a few clicks. By streamlining communication and collaboration in this way, you can maximize productivity and achieve better results.
Capture all comms
With a CloudCall integration for Microsoft Teams, all calls make through contact cards are automatically synced to your CRM system’s activity history. This means that critical details such as call times and call recordings are seamlessly saves into your CRM, without any extra effort required. With this feature, colleagues can swiftly access contact details and listen to any previous conversations via call recordings.
By centralizing communication and information in this way, you can enhance collaboration and improve overall efficiency, saving time and effort for your team.
CloudCall o1. The one and only unified communication platform built for businesses that use CRMs.
- Automated Call Note Entry
Automatically records and updates call information into your CRM, allowing you to focus on strategic tasks. - Data Harmony and Security
Don’t worry about data scattered across various devices by ensuring data synchronizes back to your CRM. - Efficiency and Control
Improve agent performance, build smarter teams faster, and watch your business soar to new heights, wherever your team chooses to work. - Integrated with leading CRMs
Our most loved tools
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Call Recording
READ MORE: Call RecordingCall recording Pop calls on autopilot Provide your team with the right tools so they stay focussed on chats, without having to rush and scribble illegible notes. As each and every call they make is linked directly to the relevant CRM contact record, you don’t have to access multiple systems to listen back. What is…