Infographic - Customers preferences for outbound contact - CloudCall

Infographic – Customers preferences for outbound contact

In our rapidly changing world, leveraging technology and its many uses can help create a more efficient workplace while keeping customers engaged. When planning to reach out to a contact or client it is important to know their preferences, creating a collaborative environment. As part of our Art of Conversation report we gathered the below statistics to help you better understand what customers want and need. The more you know your customer the better you can cater to their needs.

Outbound Communication Trends

Keep your conversations going. Download the full whitepaper to build upon and improve your current and future customer conversations.

*This research was carried out in January 2020, before the COVID-19 pandemic. 

Ben Blance

About Ben Blance