The CloudCall Insights research papers have shown that the majority of Millennials and Generation Z (Gen Z) prefer to use their mobiles to receive communications, and make contact with businesses. The way they use technology is very different to other generations, and companies need to embrace the variety of communications technologies available in order to reach them effectively.
Other more traditional methods of communication remain effective, but tailoring your outbound contact channels will increase the success of your conversations with customers.
Book a demo to learn more about how CloudCall can help you reach your customers.
