CloudCall for ActiveCampaign, supercharging your communications.
Our ActiveCampaign CRM integration empowers your communications and takes them to the next level, enabling you to provide the best experience for your customers, every time.
With CloudCall for ActiveCampaign
With CloudCall for ActiveCampaign, you can make more calls with Click to Dial, reach more contacts with SMS, listen to Call Recordings from within your ActiveCampaign CRM and much more.
With CloudCall for ActiveCampaign, you’ll be gaining:
- Better insight on how your team is performing
- More engagement and increased response rates
- Better remote onboarding and training
CloudCall’s Integration with ActiveCampaign provides a unique and seamless experience for each user.
In depth look: our features
Voicemail Options
There are different voicemail options which do super-cool things such as let you pre-record voicemail messages and leave them with a click of a button. This not only maximises your productivity, but ensures you always sound professional (and don’t have to strain by reading out the same script over and over!).
Local Presence
Increasing pickup and answer rates is a key priority for businesses and is one of the main factors to consider when selecting a CTI solution. Our Local Presence feature enables you to appear local to the contact you are calling, giving you an area code familiar to that person, to increase the number of calls that are answered.
Inbound Screen Pops
When a contact gives you a call, CloudCall for ActiveCampaign users will get an on-screen notification with a link to that caller’s record within ActiveCampaign. This provides users with all the information they need from a contact almost instantly, allowing you to personalise your communications.
Click to Dial
Simply click on a contact’s phone number within ActiveCampaign (or anywhere on your browser for that matter) to give them a call. Click to Dial saves you time, energy from manually inputting each number and removes the risk of calling a wrong number.
SMS & Broadcast Messaging
Expand your communications to include SMS, providing a simple and effective way of increasing engagements with your contacts. One-to-One messaging, Broadcast SMS, and your searchable SMS history allow you to break away from the cycle of unanswered or missed phone calls whilst boosting your response rates.
Call Recording
Create a library of Call Recordings to help resolve issues, monitor performance and teach a best practice approach to new hires. It’s also great to let you fully be within each call, without having to focus on taking notes. P.S., it’s good for GDPR compliance by providing a clear audit trail of consent.
How does it work?
Our integration adds telephony and SMS functionality directly into the CRM. Our CTI features enable you to make calls and send one-to-one SMS and Broadcast SMS directly from ActiveCampaign allowing you to reach more contacts quickly and enhance your communications. These features boost efficiency and productivity whilst providing your business with a 360° view of all communications with each and every contact.
Key benefits
Improve Productivity
Our integration was built with you, the user, in mind. We designed it around usability and improving productivity, helping you to get the most out of ActiveCampaign and ensures every interaction is captured in the CRM enabling you to spend less time on repetitive tasks.
Reduce Spend
Whilst investing in new software can seem counter-intuitive to reducing your business’s costs, smarter spending will help your business in the long-term. Our integration saves you time and money allowing you to focus on your customers, CloudCall is continuously investing in its products and partners and is a proven ROI.
Improve Customer Satisfaction
Each time you interact with a customer, you are safe in the knowledge that CloudCall has all the information you need readily available, allowing you to fully immerse yourself in conversations and provide exceptional customer service.
Capture every interaction
Every interaction you have with a contact is captured and saved within your ActiveCampaign CRM. Colleagues can quickly and easily access call and SMS history of any contact within the CRM.
Real-time sync
All your call activities, notes and outcomes are synced into your ActiveCampaign CRM system records, all in real-time.
Easy-to-use interface
All your call activities, notes and outcomes are synced into your ActiveCampaign CRM system records, all in real-time.
With CloudCall joining the list of leading ActiveCampaign integrations, users will be able to:
- Increase productivity with streamlined processes
- Enhance conversations with innovative functionality
- Capture every interaction (and all important data insights)
- Reduce spend, as our integration will save you time and money
With CloudCall for ActiveCampaign, you’ll never lose track of a conversation again.
