In today’s competitive recruitment environment, staff are constantly searching for ways they can improve their team’s productivity. And their phone system, along with a CRM, is arguably one of the most important tools in their arsenal. So, imagine if that phone system worked WITH the CRM… Storing call recordings and real time customer notes against their company profile, supervisor tools to ensure every conversation is as good as it can be, and neat little functions like Click-to-dial that save you seconds that add up to minutes and hours.
Using a unified Computer Telephony Integration (CTI) within a CRM, this dream can very quickly become a reality. And before you know it, your communications will work flawlessly, ensuring an efficient workflow.
Now, let’s talk more about Click-to-dial
Click-to-dial is a function that allows calls to be made from your CRM with the simple click of a button. This saves on the time it takes to manually input a number into a phone but calling within your CRM. And ensures you’re always connected with the right candidate or customer.
SaasList remarked on the significance of click-to-dial on efficiency stating that, “Every feature that saves an incremental number of seconds per call adds up, letting that staff member make maybe an extra call per minute, several more per hour and hundreds more per week. At the very least, it makes a mundane aspect of their work a little easier, allowing them to dedicate more energy towards connecting with the person on the other line.”
Check out these 3 ways that Click-to-dial boosts productivity
- Making calls via the CloudCall click-to-dial decreases the time spent on tedious manual calls.
- With the downloadable CloudCall Chrome plugin every phone number you see online becomes instantly clickable. Allowing you to click on numbers while prospecting for potential candidates, no matter where they are on the web.
- Capture all essential call information, including notes and call recordings, made through the CloudCall click-to-dial function directly into your CRM.
What our customers think…
Joe Kelly, Chief Operating Officer of Talon Professional Services comments, “The (CloudCall) integration with Bullhorn is so easy to use, even the simple things like being able to click to dial on a phone number in Bullhorn, or anywhere online for that matter. When somebody makes a dial, that they can enter notes right into Bullhorn, which seamlessly get put into the files in our recruitment CRM. We can always have access to who we called, for which job, and see what the results of that call were without ever having to leave Bullhorn or go into a separate tool.”
Click-to-dial is just one of the time saving features available with a CloudCall integration. To check out the rest, why not head over to our features page? Or give a member of our friendly sales team a call?