Take a look at our 4 ways to improve collaboration in your Sales Team with our intelligent platform and Microsoft Teams: Read More
Are you bringing this process of looking back to enhance your customer service? If not, you should be! Read More
Using call analytics will help you to track the productivity of your agents, use insights to improve call quality and assist you in creating individual goals and KPI’s for your sales team.
Sales teams are an essential part of your business, so why not use your agent’s day-to-day calls to enhance and increase your sales? We do! Read More
As more start-ups are adopting business phone systems that operate in the cloud, understanding why they are choosing to leave behind traditional landlines can help when making the decision on what phone system is right for your business. Read More
With countless communication channels to choose from, it can be a minefield when conversing with customers and understanding what they want.
So, we asked them.
Our remote working toolkit ensures you have access to everything you need, wherever you are working. One such feature of the Remote Working Toolkit is the CloudCall Go! mobile app which allows you make calls from anywhere, while still recording all the necessary data in your CRM.
To get the most out of your sales team and drive them towards achieving improved results you will need to measure their performance. Sales management dashboards have long been the go-to for monitoring high-level performance. They allow you to filter down data, highlighting only the key elements that provide valuable insight into a team’s success. Read More