Technology Archives - CloudCall
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Technology Archives - CloudCall

male on phone working from anywhere

The future of work: working from anywhere part II

By | Remote Working
You’ve probably noticed: the world of work has changed a lot recently. And working from anywhere has kind of become the new normal.

We recently did a deep dive into the future of work and where it may lead. We spoke to people from around CloudCall, as well as the wider technology industry, to ask how a remote world and the rise of automation, will affect people’s work lives.

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man using natural language processing technology on phone

Natural Language Processing (NLP) in Recruitment

By | Recruitment, Technology

In my previous article I covered some of the interesting Artificial Intelligence trends I see currently in the recruitment market.

I’d like to dive a little deeper into one of these areas that’s come to the fore recently as we at CloudCall look to extend our offering and provide improved insights for our customers. In this article I’ll examine ways in which natural language processing (NLP) techniques can be used to reveal interesting information. This information may be embedded in your systems but isn’t immediately apparent or relevant. It’s all about understanding your customer’s voice and allowing you to better tailor your solution to meet their needs.

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