Telephone Archives - CloudCall
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Telephone Archives - CloudCall

Automation for Voicemail – Save Time and Make More Connected Calls

By | Communications, Sales

Leaving an effective voicemail for a prospect isn’t always as simple as it seems. Last week, we shared hints and tips on how you can leave clearer and more concise voicemails, each and every time. However, in order to enhance this process further – can automation help to improve the voicemails that you leave, giving you and your teams more time to make more calls? You can with our voicemail drop feature.

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Phone – The Most Important Customer Service Channel?

By | Communications, Customer Experience

With over 3 billion internet users in the world (and growing), it is essential that businesses can effectively manage their communications with the people that are speaking to them and vice versa. However, with so many channels to choose from, particularly with the growth of social media – how can businesses make sure that they are offering the right communication channels to their customers and prospects and how do they manage these channels and interactions?

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