text messaging Archives - CloudCall
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text messaging Archives - CloudCall

Perfecting the Art of Conversation: SMS

By | Communications, Recruitment, Sales

With more people using smartphones, text messaging or “texting” is becoming the most popular way to communicate. It’s simple, efficient and effective with 95% of texts from businesses being read within 3 minutes of being sentForbes. But texting for business purposes is not the same as messaging your friends. It’s good to follow a few basic rules to maintain professionalism.  

 

Avoid abbreviations and emojis

If you are communicating in a professional environment, avoid using abbreviations and emojis because these can come across as informal, and not everyone can be expected to understand what they mean.  

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