Tune in to this episode of our podcast series where we are joined by Redpoint Solutions, a leading Implementation Partner & Product Development Outsourcer within the Salesforce ecosystem. RedPoint was founded in 2000 and has been delivering solutions on the Salesforce platform since 2005.
We hear from CEO Dana Ress about all the intricacies of ISV consulting partner relationships, as well as, all the benefits different organisations can support each other with inside the Salesforce ecosystem. Dana also shares his insight into how customer needs have changed in response to the pandemic and what vision he has for the future of cloud based technology.
- Dana’s personal career journey to become the CEO of RedPoint Solutions.
- Where good business partnerships come from.
- How customers are approaching problems differently in response to the pandemic.
- How to leverage technology partners to deliver better customer experience.
“When a customer is thinking about a business challenge and how to solve it, all of their thought processes are now going through the lens of needing to be remote first.” – Redpoint Solutions CEO, Dana Ress