The world of telecoms can be confusing at first. But no matter the size of your business, it’s important to equip yourself with some kind of business internet phone. But is it necessary to invest in a business phone system? And, more specifically, should you switch to a business VoIP phone? Is VoIP for small businesses worth it? The answer is yes. VoIP is the perfect, solution for your organization.
So, what is VoIP?
Voice over Internet Protocol (VoIP) is a technology that allows voice communication to be delivered through the web. All you need to get started is a reliable internet connection and, in most cases, – you can keep the same number you have now.
Is it worth it?
Even though new technology can be expensive, VoIP is in fact very cost-effective, it allows companies to forego landlines completely. Because you no longer need a phone line to make calls you will make an instant saving. Call charges are on average 60% cheaper than traditional telephone systems, particularly if you need to communicate with anyone abroad. With VoIP you can speak with your colleagues and clients from anywhere in the world without having to worry about the cost of contacting them.
VoIP also helps to cut down on travel costs, as it removes the need for many face-to-face meetings or interviews. So, however you want to use them, VoIP phones are ultimately cheaper.
And that’s not all…
VoIP for small businesses has loads of other benefits, including:
Room to expand
As new your small business grows, multiple virtual phone lines can be created remotely without the need for an engineer. With a user-friendly online interface, like the one we offer at CloudCall, you can create your own numbers, extensions, and call groups.
Feature rich
VoIP systems come with a whole range of features you can’t get from a traditional phone system. With CloudCall, for example, you can improve call efficiency with Click to Dial, boost your calling activities with Power Dialler, increase pick-up and connection rates with Local Presence, and leave a pre-recorded voicemail with Voicemail Drop. And that’s not even scratching the surface.
Mobile and remote working
As a small business, it can be difficult to attract top talent. By implementing work flexibility, such as the ability to work remotely, top talent will want to join your growing business. With VoIP, your team are able to take their desk phone and all of its features with them and work from anywhere with an internet connection. In the busy world of business, time is of the essence and for small businesses, well-managed time can be the difference between growth or not.
VoIP can also help you connect with people around the world, so if your potential client lives in a different area or country, you can liaise with them quickly and efficiently without the hassle of bringing them to you or you travelling to them.
Fewer Maintenance Issues
With any phone system, you’re more than likely going to run into some technical difficulties, especially if you’re a business using a network of phones. But you’ll be pleased to know that there are far fewer technical issues and system updates when using VoIP phones. So, you can carry on with your day seamlessly without having to worry about any troublesome technical issues.
Improved Sound Quality
Small businesses need a phone system that helps them to communication in a clear and concise way. VoIP technologies are constantly evolving and can provide the best quality of sound at a lower bandwidth. No longer will your call be interrupted by crackling noises or a bad signal; as long as you’ve got a broadband connection, things will run effortlessly.
To recap…
VoIP for small businesses will…
- Reduce cost without compromising on the tools that your teams need to be productive
- Keep the same number and be able to use it from any device
- Save on long distance calls
- Have the tools to expand quickly and easily
- Be able to work remotely from anywhere with a stable internet connection
So, what’s next?
Before choosing a full VoIP system, it is important to consider what it would bring to your business. Using the right VoIP provider can enable your small business to use intelligent data to make better decisions.
VoIP for small businesses is not only cost-effective; it allows you to capture valuable business insights with software like CloudCall. So, don’t compromise on the tools your team needs to adopt crucial communication technology.
To learn more about how to tailor your phone system to meet your team’s needs, and to gain the insight you need to grow and scale quickly, book a demo with our sales team.
