Why recruitment teams need CloudCall to thrive - CloudCall

Why recruitment teams need CloudCall to thrive

By October 28, 2020Recruitment
Woman learning why recruitment teams need cloudcall

Imagine… you’ve got a great Recruitment Team. And your phone system is undoubtedly one of the most useful tools in your recruitment team’s arsenal. But could the way it’s configured be holding you back? To help fix this, recruitment teams need CloudCall.

54% of businesses say a lack of integration into a CRM system, is slowing them down on the phone.

Relying on legacy systems could slow down even the most efficient team – especially if you manage your Customer Relationship Management (CRM) and calls separately. When these two areas operate in separate silos, you miss out on important information about what’s working and, more importantly, what’s not.

As a recruiter your number one priority to make quality placements, fast. This is often far easier said than done.

Stop wasting time

CloudCall and recruiters are a match made in heaven! From Voicemail Drop to Screen Pops, our brilliant features make the lives of Recruitment Consultants so much easier.

Our platform integrates into CRM systems and allows you to increase productivity, reduce costs, streamline manual processes and gain valuable insight into your business with our great reporting features.

As a recruiter, your goal is to make great placements for your clients. We can help you get there faster. Don’t believe us? Take a look at what our wonderful customers have to say:

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Every second you spend finding candidate information is precious time that you could have used more productively. Think of all the time you have wasted switching between software or customizing your communications. This time could have been spent having valuable conversations with candidates and clients.

Choosing a new, better way to work can alleviate these issues, and that’s why recruitment teams need CloudCall.

Our Computer Telephony Integration (CTI) installs straight into your CRM system. This means making calls is effortless, and previously manual tasks are eliminated. Connecting the dots between your different channels of communications streamlines your workflows and simplifies reporting processes. This joined up approach is not only efficient but can help your business grow. By syncing all your communications data in one place you can easily view reports and analyze your valuable business insights.

When you link your phone system to your CRM, you can almost instantly boost your efficiency and gain ongoing, fresh insight at the same time. You’ll have the full picture of what’s working (and what isn’t!). And know that your team’s time is always being used in ways that generate maximum value – it’s as simple as capturing those calls and chats directly into your CRM, freeing up valuable time and mental energy for other tasks.

With so much candidate information to collect and sort, not to mention working out how to get the right candidates placed, transformation can seem tough. It’s all a matter of having the right tools. CloudCall can give you the full picture of how your recruitment team is working and a clear steer on the right path forward – all while making operations more efficient in the process.

Exceeding your goals, gaining back precious time, maintaining standards and squeezing the best from your candidate information doesn’t have to mean working harder – just smarter.

You’ll save time on tasks that you can automate by having everything you need to hand when you need it.

Here are just a few helpful features that demonstrate why recruitment teams need CloudCall:
  • Notes – capture all essential data including call notes and recordings, accessible directly from your CRM contact records.
  • Click to Dial – Improve efficiency by making calls from your CRM contact records with the click of a button.
  • Voicemail Drop – Leave pre-recorded messages with a single click. Leaving carefully composed messages increases the odds of your contacts calling you back.
  • Broadcast SMS – Reach larger audiences with a cost-effective method of sending bulk text messages to multiple CRM contacts.

With CloudCall you can work smarter and faster with an integrated, intelligent phone system that helps you make placements quickly. There are many CloudCall features that can make a recruiter’s life easier.

Look to the future

As a result of the COVID-19 pandemic, the future looks very mobile. More remote working processes than ever have had to prematurely launch over the last 18 months. And while things outside of work continue to get back to normal, remote working is become a permanent fixture in many businesses around the world.

4 reasons recruitment teams need cloudcall

So, we’ve picked out three ways our integration can help you as a recruiter, wherever you may be working from.

Store your calls

Our Call Recording feature is one of the best tools you can use as a recruiter. Gone are the days of furiously scribbling notes down about a candidate or a role. With our integration, you can easily record all your communications. And check back to find out any information you forgot or missed.

Whether it’s what that pay range was for that role last Wednesday or the areas that candidate would commute to, you’ll never forget a conversation again with Call Recording.

Keeping a log of the past calls and communications of your recruitment team will allow you to easily train new employees remotely too. You can pull up examples of best practice, what questions to ask candidates and how to control a heated situation, by using the past calls from your colleagues.

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Improve collaboration

There are a few different features of our integration that will allow recruitment teams to work well when remote.

Sharing information about a candidate or a job has never been easier too. You can save the time it takes to trawl the CRM or typing out the information yourself. Simply send a candidate or client’s CRM record, instantly to a colleague. That way, everyone on the team can easily access the same information.

Boost response rates

Are you struggling to get hold of your clients? Maybe your candidates won’t answer a call from an unknown number? Our Broadcast SMS and Local Presence features are here to ensure you are making the most out of our communications.

Broadcast SMS allows you to send more messages to your network, quickly and efficiently. Whether its advertising a new role that you think a list of candidates would be interested in, or a superstar candidate your network needs to look at, Broadcast SMS is your best bet for a quick and easy way to stay connected with your network in 2021.

Another great feature we offer is our Local Presence, which will allow you to personalize your calling strategy. Are you more likely to pick up a call if it’s from a number, instead of ‘unknown’? Yes? Well, your candidates feel the same way!

Wherever you are based, Local Presence allows you to control the number displayed to whoever you are calling, meaning you can show the call as if it is coming from a local number, even when it isn’t. This will make the contact feel more at ease and ready to answer the call, knowing it isn’t from a suspicious ‘unknown’ caller.

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The only question left, is are you ready to discover how successful your recruitment team can really be?

To learn ever more about why recruitment teams need CloudCall, request a callback from our sales team, or book a demo, now.

Nicole Dopson

About Nicole Dopson

Nicole is the Content Marketing Specialist based at the CloudCall UK headquarters. She is passionate about creating content that informs and inspires. Outside of the office Nicole enjoys walking her dog and curling up with a good book.