5 benefits of an integrated phone system - CloudCall

5 benefits of an integrated phone system

We know it can be difficult choosing a new phone system. Hours of trawling the internet. What is CTI? What’s a CRM? What do I integrate?

Our CRM and integrations guide is a great tool to learn a little bit more about CRMs, integrations and the power an integration has to supercharge your existing CRM. But how will it help me?

This is where we come in. We’ve set out below 5 top benefits, especially for you, on what an integrated phone system can do for your business in 2021. You’re welcome.

Save some time

Call directly from your CRM. Features like Click to Dial save you time on every call you make by not manually inputting numbers.

Use the tools you have

A phone system integration works with your existing CRM, so you won’t need to learn a new system.

Save all data in one place

Store all of your call notes, recordings, SMS and any other communications all in one place, your CRM.

Never miss a call

Mobile apps allow you to stay connected if you are away from your computer, handy if you are working remotely.

Greater customer experience

With everything stored in one place, communication with your customers is seamless, accessing any info, at any time.

If you’re still unsure about whether an integrated phone system is right for you and your business, why not book a demo? We don’t bite!

Charlie Driver

About Charlie Driver

Charlie is our Content Marketing Associate, based at our Head Office in the UK. He helps to write and create a range of content for our website and blog. In his spare time Charlie is passionate about music, films and travel.