Insight driven culture

Build stronger teams, faster

With remote and hybrid teams it isn’t always easy to keep track of everything. This makes
it challenging to get the learning and interaction you might have with a team in one location.

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It’s hard to address performance metrics (good or bad) if you have no data on how agents spend time on the phones. The thing is- you do. CloudCall helps to unlock this goldmine to deliver business awareness like you’ve never seen before.

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Nothing provides better support for using your CRM than hard data. Having a better understanding of how and why your team is performing enables objective decision making and sharper KPls.

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Organizations with a strong cultural orientation to data-driven insights and decision-making are twice as likely to significantly exceeded business goals.

Leaders get a
bird’s eye view

Keep one eye on your teams’ progress at all times with Live Dashboards. Understand who’s on calls and when to isolate key engagements and success metrics. With data like this at your fingertips, you can continue to grow teams the way you always intended.

Evaluate and coach
your team remotely

Easily oversee your team’s progress by scanning live dashboards, listening back to calls or checking past communications. Staying connected with your team has never been easier.

Objectively track
what’s working
and what’s not

Hit goals, smash targets and be top of the class. When data informs your decisions, you’re able to see what’s working and what isn’t. Focus on these learnings to increase your sales and close more deals.

Be a team,
wherever you are

With just a laptop and an internet connection, you and your team can work productivity and efficiently no matter where you are. With our Mobile App, you can ditch the laptop altogehter, as you’re able to manage your calls and contacts whilst on the move.