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Feature-rich communication tools for your CRM

Speak to one of our reps and find out how CloudCall tools improve performance, productivity, and profits.

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  • Growing up, like many people, I had ups and downs, but was fortunate enough to have a good support network around me to help me through the lows. It’s one of the reasons that I became a mental health first aider, to be able to provide that support to others.
    Zoe Wingfield
    HR
  • We recognize CloudCall as a prominent partner within the recruitment sector, and we’re looking to work with good companies such as CloudCall.
    Kevin Flower
    Sales Manager, Mercury
  • If you’re looking for a phone integration system into your CRM that is light touch, and intuitive, then I think CloudCall is the best tool.
    SLG

Read our customer success stories

Generate Revenue

Increased productivity, data insights, and giving your teams the right tools for their jobs are key to your success.

Broadcast SMS

Reach many contacts at once, by sending a Broadcast SMS to a personalised list of numbers.

CRM integration

Blend your phone system with your CRM, so that all your communications are captured and stored within your CRM system.

Local presence

When calling a contact, a local number can really make a difference. In fact, Local Presence increases pick up rates by more than 200%

Reporting

Look at key performance metrics to help grow revenue.

SMS

Get better pick up rates and make or take communications on the go from mobile devices.

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One Platform.
Any Device.

Consistent functionality across MacOS, Windows, iOS, and Android platforms, allowing your team to deliver optimal performance whether they’re in the

Learn more about the CloudCall upgrades

Drive Efficiency

By pairing your existing CRM system with our dynamic communications plugin, you can start
making more calls, increase pickup rates and reduce the time you spend on admin.

Call Notes

Encourage best practise to save time by making notes during a call that are automatically saved to CRM.

Click to Call

Increase outbound call productivity by over 25%

History

Remove manual data entry to minimise errors and save time, and reduce the use of personal devices

Power Dialer

Get through a tear sheet in record time – works in conjunction with Voicemail drop for maximum efficiency.

Screen Pops

Enable a smoother response for happier contacts who spend less time on the phone.

Queue Callback

Get to inbound calls faster through the next available person automatically calling the caller back.

Voicemail Drop

Gone are the days of reading the same spiel. Save at least 30s per voicemail with pre-recorded tailored messages you can leave with just a click

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Create Experiences

Blending your phone system with your CRM unlocks new ways of working. Ways that put you
back in control. Manage your calls, your contacts and your team from the office, or on the go.

Call Recording

Create the best possible experience by learning from call recordings.

CloudCall app

Stay connected whilst out and about, with the CloudCall app. Call send texts and update records with call notes from wherever you are.

Microsoft Teams

Share contacts, make calls, and send texts from within your Microsoft Teams.

Real-time Coach

Onboard new hires faster with in-call supervisor features such as Monitor, Whisper, Barge.

Softphone

More agile and more affordable; ideal for a fast moving business.

CloudCall Support

Tools and resources designed specifically to get you the assistance you need.

Learning Cloud

Immediate access to up-to-date training documentation that allows your tear to stay informed.

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Serving more than 48,000 users worldwide, we help our
customers boost their efficiencies with our unified
communications platform.

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  • Once you’ve experienced CloudCall, you know, you’ve seen the best business telephony system.
    Andrew Hale – Quanta Consultancy Services

CloudCall o1. The one and only unified communication platform built for businesses that use CRMs.

  • Automated Call Note Entry
    Automatically records and updates call information into your CRM, allowing you to focus on strategic tasks.
  • Data Harmony and Security
    Don’t worry about data scattered across various devices by ensuring data synchronizes back to your CRM.
  • Efficiency and Control
    Improve agent performance, build smarter teams faster, and watch your business soar to new heights, wherever your team chooses to work.
  • Integrated with leading CRMs