Feature-rich communication tools for your CRM
Speak to one of our reps and find out how CloudCall tools improve performance, productivity, and profits.
Generate Revenue
Increased productivity, data insights, and giving your teams the right tools for their jobs are key to your success.
Broadcast SMS
Reach many contacts at once, by sending a Broadcast SMS to a personalised list of numbers.
CRM integration
Blend your phone system with your CRM, so that all your communications are captured and stored within your CRM system.
Local presence
When calling a contact, a local number can really make a difference. In fact, Local Presence increases pick up rates by more than 200%
Reporting
Look at key performance metrics to help grow revenue.
SMS
Get better pick up rates and make or take communications on the go from mobile devices.
One Platform.
Any Device.
Consistent functionality across MacOS, Windows, iOS, and Android platforms, allowing your team to deliver optimal performance whether they’re in the
Drive Efficiency
By pairing your existing CRM system with our dynamic communications plugin, you can start
making more calls, increase pickup rates and reduce the time you spend on admin.
Call Notes
Encourage best practise to save time by making notes during a call that are automatically saved to CRM.
Click to Call
Increase outbound call productivity by over 25%
History
Remove manual data entry to minimise errors and save time, and reduce the use of personal devices
Power Dialer
Get through a tear sheet in record time – works in conjunction with Voicemail drop for maximum efficiency.
Screen Pops
Enable a smoother response for happier contacts who spend less time on the phone.
Queue Callback
Get to inbound calls faster through the next available person automatically calling the caller back.
Voicemail Drop
Gone are the days of reading the same spiel. Save at least 30s per voicemail with pre-recorded tailored messages you can leave with just a click
Create Experiences
Blending your phone system with your CRM unlocks new ways of working. Ways that put you
back in control. Manage your calls, your contacts and your team from the office, or on the go.
Call Recording
Create the best possible experience by learning from call recordings.
CloudCall app
Stay connected whilst out and about, with the CloudCall app. Call send texts and update records with call notes from wherever you are.
Microsoft Teams
Share contacts, make calls, and send texts from within your Microsoft Teams.
Real-time Coach
Onboard new hires faster with in-call supervisor features such as Monitor, Whisper, Barge.
Softphone
More agile and more affordable; ideal for a fast moving business.
CloudCall Support
Tools and resources designed specifically to get you the assistance you need.
Learning Cloud
Immediate access to up-to-date training documentation that allows your tear to stay informed.
Serving more than 48,000 users worldwide, we help our
customers boost their efficiencies with our unified
communications platform.
CloudCall o1. The one and only unified communication platform built for businesses that use CRMs.
- Automated Call Note Entry
Automatically records and updates call information into your CRM, allowing you to focus on strategic tasks. - Data Harmony and Security
Don’t worry about data scattered across various devices by ensuring data synchronizes back to your CRM. - Efficiency and Control
Improve agent performance, build smarter teams faster, and watch your business soar to new heights, wherever your team chooses to work. - Integrated with leading CRMs