Hi, We’re CloudCall.

We bring people closer together.

CloudCall is the only communication software dedicated to businesses who use CRMs. By capturing all calls and communications, and saving them into the CRM records, CloudCall helps businesses make more insightful decisions, stay in control of teams working from anywhere, and get more done, faster.

CloudCall in numbers


We were founded in 2012 in mighty Leicester, UK


Offices around the world


amazing people employed
across 3 countries

Over 100M

minutes of call facilitated in 2022

Over 48,000 users

Use our platform


We’re on a mission

…to hire the greatest people, to build the greatest tools, to collaborate with the greatest partners and to be the greatest CRM centric communication platform in the world. 

Join The team >>>

It’s in our DNA

Our values are what makes CloudCall….well, CloudCall. They underpin the behaviour of our organisation;
how we work, how we collaborate, and how we strive for success. We use these values to inspire, include, and motivate.

  • We work together

We openly communicate and support one another to achieve our common goals. Our teams ensure the success of our business by working together and collaborating closely. We celebrate wins and learn from our mistakes together, as a team.

  • We are changemakers

We make the impossible possible. We embrace change, and we’re open to adaptation – if the past serves no purpose, let it go. We play to our strengths and identify our weaknesses for improvement.

  • We play to win

Ambition is our passion; impact and results dictate our decision making. We operate with pace and focus. Here, resilience counts; we never quit.

  • We embrace diversity

We value all voices and perspectives knowing that differences in thoughts, experiences, and backgrounds, leads to innovation, not uniformity. We respect ourselves and others no matter someone’s gender, race, sexuality, age, disabilities, religion…everybody is equal at CloudCall. 

  • We love our customers

The customer is at the heart of all we do. We put their needs first and take pride in providing them with outstanding solutions and service. Our success is defined by our customer’s success.

Meet the Senior Leadership Team

Bhavin Rawal


Bhavin is growth focused product & business leader with 20+ years of experience pioneering and scaling SaaS and PaaS businesses, ecosystems, and customer experiences across both SMB and Enterprise segments. He has led key functions and P&Ls in companies like PayPal, Intuit, Yahoo!. Bhavin is passionate about building globally distributed teams that can work without giving up on their mental and physical well-being. Living in California’s Silicon Valley, Bhavin balances work with family time and a passion for helping startups.

Kurt Hogan


Seasoned executive with significant experience driving business transformation, streamlining operations and applying digital technologies to lead organizations to profitable growth. Kurt has worked with organizations across the globe over the past 25 years with extensive focus on the Technology and Communications Industries and US West Coast region. Kurt resides with his family in the bay area and is a lifetime fan of sports, family and all things involving teams.

Luke McNeal


Luke is a global leader who has been leading Go-To-Market teams and supporting customers to realize value through innovative technology for over 20 years. Luke has scaled teams for efficient revenue growth for SaaS companies across a variety of industries including AWS, Meta, DISCO, and ServiceSource.

Luke holds MBAs from UCLA Anderson School of Management and the National University of Singapore along with degrees from University of Oregon in both Business Administration and International Studies.

Matt Gayleard


Matt is CloudCall’s Chief Marketing Officer. Matt is a strategic, data driven Sales and Marketing leader with a solid track record in scaling high growth tech-businesses. Matt’s previous senior leadership roles have been at companies such as Microsoft, Nokia and Orange. He’s experienced in both large Corporations and Start-ups. Building enduring global brand propositions through inspiring and leading teams in executional excellence.

Paul Williams


Paul is an accountant and company director with 25 years experience in the technology and technology services sector, having worked previously for IBM, ECsoft Group plc and Ciber. Paul has recently spent time working in Dubai as CFO for Columbus Middle East. He has a great deal of experience working with blue chip technology firms, building and developing the financial management and control platforms required to support sustainable growth.

Ted Ruscitti


Ted is our Chief Customer Success Officer, and he has been building and leading high-performing teams that deliver exceptional customer experiences to technology customers for over 25 years. Ted enjoys time with his three sons and two dogs, watching all sorts of films, going to Red Sox games at Fenway Park and kicking back at the beach.

Fancy a chat?

There’s lots of ways you can get in touch

Diversity @ CloudCall

We’re always working on being an inclusive business