CLICK TO CALL

More call,
less errors

Manually dialling phone numbers is so last century! It’s way too time consuming and leads to errors. When your team is making large volumes of calls, wasted seconds can quickly add up to a significant amount of time lost, every day. There’s a better way.

What is Click to Call?

Click to Call allows users to click on a phone number within a CRM or on a website (there’s Ts and C’s about this bit but call us to find out more) and have the number automatically dialed, saving valuable time and streamlining communication. In this article, we will explore the benefits of Click to Call and how it can increase outbound call productivity by 25%

The future is calling,
with a single click.

Do you feel like your team is a step behind the competition when making outbound calls? This can be a significant problem as being first to reach a contact provides a distinct advantage, and any advantage is critical when looking to achieve your business goals.

It’s a fast paced
world

The need to empower your team to reach contacts before your competition has never been greater. The world is more connected and the demands of modern consumers are higher than ever before. Being able to call someone with a single click from within a CRM or directly from a webpage is the first step in getting to more contacts with pace and accuracy, and ultimately being first.

Bring your ‘A’ game everyday

Epic office fails are great stories to tell but they can have material affects on business.

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Save time, every time

Every time your team manually dials a number there is a missed opportunity to save time and create efficiency. On average CloudCall users report that Click to Call can increase outbound call productivity by 25%.

Create best practise

Even with the best teams, updating the CRM is not always at the top of the to do list. With Click to Call you know that call activity is synced and can be found within History at any time. The ability to add Call Notes reduces the amount of admin that has to be done post call so that your team move straight to the next one.

On the go

Teams that are away from the office often default to using their personal devices. This means that not every communication is captured, reducing visibility and increasing admin. With our mobile app you have CloudCall in your pocket.

How does Click to Call help my worklife?

Meet Margot*

NEVER LATE FOR THE PARTY

“Anything that saves time and reduces admin gets a thumbs up from me. l used to spend time at the end of the day revisiting call notes and manually updating the CRM records. Now I can be sure that this is kept to a minimum as the information is captured as I make each call”

Meet Jerry*

AMPLIFY THE TIME SAVINGS

“Click to Call is really where it starts. Making more connections faster whether clicking from within a CRM contact or directly on a webpage, cutting out mistakes and then combining it with Screen Pops and other capabilities”

Margot and Jerry aren’t real but there’s 1000s of similar people out there just like them. And maybe you’re one of them. Maybe your team isn’t performing how you’d like them to perform. Maybe business goals aren’t being achieved. Or maybe you’re an agent wondering how you could make your work-life easier – more successful. If you are any of these – give us a call today and see how an integrated telephone could help.

More about Click to Call

First, let’s delve into how Click to Call works. When a user clicks on a phone number, the Click to Call tool initiates a call to that number automatically. This saves the user time and effort, as they no longer need to manually dial the number or copy and paste it into a separate phone application. Click to Call is especially useful for sales teams, who can easily make calls from within their CRM and keep track of call activity and outcomes.

On average, CloudCall users report that Click to Call can increase outbound call productivity by 25%. This is a significant increase and can result in more candidates, more sales, faster customer service, and increased efficiency. Teams spend less time dialing numbers and more time selling, while customer service teams can quickly address customer issues without wasting time on manual dialing.

Another benefit of Click to Call is its integration with other tools and applications. For example, Click to Call can be integrated with a company’s CRM system, allowing sales teams and recruiters to easily call leads and track call activity within the same system. This integration can also provide valuable data and insights into customer behavior and preferences, allowing businesses to tailor their communication strategies accordingly.

Finally, Click to Call can also save money. By automating the dialing process, businesses can reduce the need for manual labor and free up resources for other tasks. In addition, Click to Call can help businesses avoid long-distance charges and other fees associated with traditional

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