Product

Oct 27

CloudCall for LaborEdge; A match made in heaven

By Charlie Driver | News, Product

Psst! We have some exciting news… we have a brand-new integration for LaborEdge and it’s available now.

Here’s everything you need to know about CloudCall for LaborEdge and how it will supercharge your CRM.

Sep 30

CloudCall for CEIPAL; the perfect match

By Charlie Driver | News, Product

We’ve got some exciting news to share…our brand-new integration for CEIPAL is here!

Jul 20

Why CloudCall is the perfect solution for call centres

By Nicole Dopson | Product

We want you to get the most out of your conversations, quickly and efficiently. Perhaps the easiest way to do this is to integrate your phone system with your CRM. This allows you to do much more than just call a customer or log a complaint. An integrated phone system comes with loads of great features, which can help your call centre teams to boost customer satisfaction levels. Read More

Jul 12

The power of effective communication

By Nicole Dopson | Communications, Product, Productivity

CloudCall was designed to provide an integration that boosts communication and collects data from your conversations – helping to grow your business. Read More

Jul 12

Let call recordings do the hard work for you

By Charlie Driver | Product

We’ve all been there. You spend some time chatting to a contact, you get into a deep conversation and put the phone down. Another successful call! And then… Read More

Jun 28

Detangle your crossed wires to ensure success

By Charlie Driver | Communications, Product, Productivity

You may think that when a business collaborates well internally, that the business performance would reflect that, right? Correct. Read More

Jun 21

Save time and money by using data effectively

By Joe Phipps | Management, Product, Productivity, Technology

Insightful data is critical to understanding how to save time and money. Our new research eBook, ‘Crossed wires: don’t let poor communication slow you down in 2021’ takes a look into this, and much more. You can download your free copy here.

So, you want to know how to save time and money? Read More

Jun 15

3 reasons your recruitment strategy should include SMS

By Nicole Dopson | Candidate Experience, Product, Recruitment

There are 6.4 billion people worldwide with access to a smartphone¹. Pretty impressive right?

These smartphones are used to send emails, surf the net, and of course receive text messages (SMS). But why should you consider SMS as a recruitment tool? Read More

Jun 15

3 outbound CloudCall features your Sales Team needs

By Joe Phipps | Communications, Product, Sales, Technology

Your sales team is at the core of your business, here’s 3 ways CloudCall can help your team be more productive: Read More

May 27

Transform your customers’ experience with IVR

By Joe Phipps | Customer Experience, Product, Technology

You may have heard of it, but what exactly is IVR?

Interactive Voice Response (IVR) is the automated menu you reach when you call a business, that often says things like, ‘Press 1 for customer service, please press 2 for sales’ and so on… But how can it transform your customers’ experience? Read More

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CloudCall for LaborEdge; A match made in heaven

CloudCall for CEIPAL; the perfect match

Read More

Why CloudCall is the perfect solution for call centres

The power of effective communication

Let call recordings do the hard work for you

Detangle your crossed wires to ensure success

Save time and money by using data effectively

3 reasons your recruitment strategy should include SMS

3 outbound CloudCall features your Sales Team needs

Transform your customers’ experience with IVR

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