CloudCall o1. Enterprise-grade Unified Communication for Salesforce.

CloudCall o1. Enterprise-grade Unified Communication for Salesforce.

The same tools you love. Imagined differently.

One platform. Multiple devices.

One unified experience across desktop, mobile, and web for seamless, consistent user experiences.

Crystal clear. Rock solid.

Our global architecture, with multiple global points of presence, firewalls and backups, plus multiple phone carriers guarantees high availability and minimal down time.

Enterprise needs. Hyperscaler network.

Best in class disaster recovery and cybersecurity. Built for massive user bases; get additional capacity available immediately.

Get more done with less

Make more calls with fewer errors using Click to Call. Increase outreach with SMS automation. Automate your workflows and provide a better customer experience with Screen Pops. And make calls faster than ever before with Power Dialer.

All of these high impact, light touch tools will boost your productivity and are accessible from within your Salesforce CRM.

Build smarter teams, faster

Communication is critical to any digital transformation. Whether you are building a Digital HQ or just looking to enable your team to reach their full potential, CloudCall provides real-time reports and dashboards that can surface key insights. This data enriches Salesforce analytics seamlessly so that you can keep all reporting in one place. No complicated transformations and no multiple sources exported to a spreadsheet.

With remote and hybrid teams it isn’t always easy to keep track of everything. This makes it challenging to get the learning and interaction you might have with a team in one location. Call recordings and other insights can accelerate onboarding of new hires. Real-time coach keeps you connected with your team wherever they are.

SMS: the right tools for the job

It’s more important than ever to be able to reach your contacts while they’re on the go.

CloudCall’s SMS functionality is designed to ensure teams have the tools they need to reach contacts quickly and efficiently, at any time, no matter where they are. Broadcast SMS allows you to send text messages en masse to a list of numbers, saving time, increasing efficiency and maximising profits. And, with Click to Text, you can drop any contact, an SMS with a single click, straight from your Salesforce CRM.

Designed for teams on the go

Working on the go… everyone’s doing it. And with CloudCall, you can do it without sacrificing the quality of your work.

Never miss a connection with all activities synced to your Salesforce records, no matter where you are.

CloudCall in your pocket

Extend the power of Salesforce and manage your communications from anywhere with the CloudCall mobile app.

Utilize the same interface and functionality of the desktop application while on your mobile phone, to remove gaps in Salesforce records.

CloudCall o1. The one and only unified communication platform for businesses that use CRMs.

Seamless experience across mobile, web and desktop for maximum agent productivity.

Indestructible new infrastructure for business consistency and effortless scalability

Available for the World’s leading CRM’s