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CloudCall o1. Enterprise-grade unified communication for Salesforce.

CloudCall o1. Deliberately Different.

Pair CloudCall’s brand new unified comms platform to your CRM for seamless customer and agent experiences across mobile, web and desktop.

One platform.
Multiple devices.

One unified experience across desktop and mobile for seamless, consistent user experiences.

No 3rd party widgets
Designed for mobile first
Sync data in one central location

Crystal clear.
rock solid.

Our global architecture, with multiple global points of presence, firewalls and backups, plus multiple phone carriers guarantees high availability and minimal down time.

Data encrypted at rest and transit
Unparalleled reliability
Global presence

Icon of 3 circles going from small to big

Enterprise needs.
Hyperscaler network.

Best in class disaster recovery and cybersecurity. Built for massive user bases; get additional capacity available immediately.

Self-serve
Real time insights
Simple to scale

How does our indestructible, device agnostic platform help your team?

Drive excellence in agent performance

CloudCall delivers a seamless experience across mobile, desktop, and web. Maximize your team’s productivity by letting them work their preferred way, unlocking the potential of effortless teamwork.

And with our simple to use and easy to learn UI, your teams can be productive from day one.

Eliminate the
mundane with
automation

With Call Notes, agents effortlessly capture
real-time details during or after calls.
Seamlessly integrated with click-to-call and
screen pops, candidate/contact records
open automatically with your notes.

Activity sync ensures no data is lost,
empowering supervisors to optimize teams
and agents to focus on connecting, not
documenting.

Coach your team from anywhere

On the go
With CloudCall, you can supervise your teams
regardless of their location. Monitor calls, track
progress, and provide instant feedback, just as
if you were in the same office.

Performance Analytics
CloudCall’s analytics provide deep insights
into your remote team’s performance. Identify
strengths and areas for improvement, then
tailor your coaching to maximize results.