CloudCall for JobDiva
Unlocking the power of your CRM

Our integration supercharges your JobDiva system, enabling you to make more calls with Click to Dial, provide support with Supervisor Dashboard, listen to Call Recordings from within JobDiva and much more.

JobDiva crm integration

With CloudCall for JobDiva

With CloudCall for JobDiva, we deliver innovative functionality to the fingertips of JobDiva users. With telephony and messaging so tightly integrated into your CRM, you’ll easily optimise your processes from day one; increasing the speed of conversations, building better relationships and producing important insights, all of which are captured within your JobDiva CRM. What’s not to love?

In depth look: our features

Voicemail Options

There are different voicemail options which do super-cool things such as let you pre-record voicemail messages and leave them with a click of a button. This not only maximises your productivity, but ensures you always sound professional (and don’t have to strain by reading out the same script over and over!).

Local Presence

Increasing pickup and answer rates is a key priority for businesses and is one of the main factors to consider when selecting a CTI solution. Our Local Presence feature enables you to appear local to the contact you are calling, giving you an area code familiar to that person, to increase the number of calls that are answered.

Inbound Screen Pops

When a candidate gives you a call, CloudCall for JobDiva users will get an on-screen notification with a link to that caller’s record within JobDiva. This provides users with all the information they need from a contact almost instantly, allowing you to personalise your communications.

Click to Dial

Simply click on a contact’s phone number within JobDiva (or anywhere on your browser for that matter) to give them a call. Click to Dial saves you time, energy from manually inputting each number and removes the risk of calling a wrong number.

Power Dialler

Power Dialler software automates the process of outbound calling, by dialling numbers from a prepared list. Gone are the days of manually typing in 10’s or even 100’s of phone numbers a day; our diallers will save you and your team lots of time.

Call Recording

Create a library of Call Recordings to help resolve candidate issues, monitor performance and teach a best practice approach to new hires. It’s also great to let you fully be within each call, without having to focus on taking notes. P.S., it’s good for GDPR compliance by providing a clear audit trail of consent.

How does it work?

Our integration for JobDiva adds telephony functionality directly into the CRM. Our CTI features allow you to make calls directly from JobDiva and offer a range of ways to enhance your communications. These features boost efficiency and productivity whilst providing your business with a 360° view of all communications with a contact.

Key benefits

Improve Productivity
Our integration was built with you, the user, in mind. We designed it around usability and improving productivity, helping you to get the most out of JobDiva.

Reduce Spend
Whilst investing in new software can seem counter-intuitive to reducing your business’s costs, smarter spending will help your business in the long-term.

Enhance Conversations
Our features allow you to immerse yourself in each conversation and provide the best possible customer service you can, every time.

Capture every interaction
Every interaction you have with a contact is captured and saved within your JobDiva CRM. Colleagues can quickly and easily access call history of any contact with the CRM.

Real-time sync
All your call activities, notes and outcomes are synced into your JobDiva CRM system records, all in real-time.

Easy-to-use interface
All call controls are easily accessible from within the CloudCall interface. There’s no need to navigate away from JobDiva, as CloudCall is available from within it.

With CloudCall for JobDiva,
users will be able to:

  • Increase productivity with streamlined processes
  • Enhance conversations with innovative functionality
  • Capture every interaction (and all important data insights)
  • Reduce spend, as our integration will save you time and money

Learn more

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