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Key features available across all plans
The 25 Countries Voice Add-On is perfect for individuals looking to expand their international reach while maintaining cost control, without needing the extended messaging or storage capacity available with the Advanced plan. It provides unlimited calling to 25 countries not included in CloudCall’s Pro bundle. Designed for businesses with selective international calling needs, this add-on ensures seamless connectivity to key global markets without incurring extra per-minute charges for unsupported regions. Available exclusively for Pro plan subscribers and is not compatible with the Starter plan.
Unlimited calling to 200 additional countries not included in CloudCall’s Pro or Advanced bundles. This add-on is perfect for individuals with frequent international communication needs, offering seamless connectivity without incurring extra per-minute charges for unsupported regions. Available exclusively for Pro and Advanced plans and is not compatible with the Starter plan.
Keep the conversation flowing! Add 2,000 extra US & Canada texts to your plan and never miss a chance to connect with your customers. Perfect for growing teams and high-volume messaging needs.
$16.99 per user x month
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You can add seats anytime, selecting any plan level that suits your needs. Seat reductions are available upon contract renewal.
Upgrades to higher plans (Starter to Pro, Pro to Advanced) can be made anytime. Downgrades are only available upon contract renewal.
No, downgrades are only available at the end of each contract period. Once you assign a seat to a plan level, it remains at that level or above until the contract ends.
CloudCall o1 enhances CRM workflows but also supports independent contact management. Use the Softphone or CloudCall Workspace to add, import, or upload contacts and organize them efficiently. It’s ideal for teams needing flexibility, with or without a CRM.
CloudCall o1 offers unlimited local and regional calling as part of its subscription plans. For the Starter plans, unlimited calling covers standard UK and Ireland or US and Canada landlines and mobiles but excludes premium numbers (e.g., numbers starting with 09, 118, or other high-rate prefixes). If you need assistance determining if a specific number is considered premium, our team is happy to help.
CloudCall o1 is designed to deliver versatile communication tools for small businesses without unnecessary complexity. Note: A 5-user seat minimum applies, providing room to grow while keeping your business connected.
Yes, the allotted SMS volume per user covers both inbound and outbound messages.
First, determine the total number of users (seats) your team requires. Then, assign each user the plan level that best suits their role. You can choose different plans for each seat to create the right combination based on individual team members’ tasks and responsibilities.
Start by assessing the specific calling, texting and storage needs for each team member. For example, team members who only require basic calling capabilities may be best suited to the Standard plan. Those managing campaigns or frequently making international calls may benefit from the Pro plan, while administrators and agents needing advanced outbound features and support across all countries may find the Advanced plan most useful.
CLOUDCALL INC – BOSTON, MA, US Sales: +1 617 982 1600 opt 1 / Support: +1 617 982 1600 opt 2
CLOUDCALL INC – MENLO PARK, US Sales: +1 617 982 1600 opt 1 / Support: +1 617 982 1600 opt 2
CLOUDCALL INC – AUSTIN, US Sales: +1 617 982 1600 opt 1 / Support: +1 617 982 1600 opt 2
CloudCall Ltd – Leicester, UK Sales: +44 203 854 4000 opt 1 / Support: +44 116 424 4000 opt 2
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