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Get started with CloudCall from just $15 £10 per user

Annual - Save up to 25%

Monthly

o1 Starter

per user/month (annual)

per user/month

Best for

Essential VoIP and SMS. Perfect for support roles like administrative staff or receptionists who need simple, reliable communication tools.

Includes

500 SMS250 SMS
Unlimited calling to US & Canada
3 months call Storage
One platform, any device
Crystal-clear calls
Easy Sign on with Azure/Google
AI-Enhanced Call Summaries

Best Value

o1 Pro

per user/month (annual)

per user/month

Best for

Enhanced VoIP, Call Coaching tools and team management functions. Ideal for teams and leaders focused on high-volume outbound efforts.

Includes

2000 SMS500 SMS
Call to +13 countriesCall the UK and Ireland + 13 countries
6 months call Storage
CRM Integration
Call Coaching
Team Administration
And much more!

o1 Advanced

per user/month (annual)

per user/month

Best for

Full suite of advanced outbound tools for global campaigns, and maximized productivity with advanced communication features.

Includes

2500 SMS750 SMS
Call to +25 countries
12 months call Storage
Voicemail Drop
Power Dialer
Local Presence
Campaign management

Key features available across all plans

All CloudCall o1 users benefit from the following essential features:

Essential VOIP & SMS

Reliable voice and text capabilities for clear and seamless communication.

Universal Access

Enjoy a consistent experience across desktop, web, and mobile applications with our modern, intuitive interface. Easily transition between devices for simplified, efficient work from anywhere.

CRM Integration

Sync calls, contacts, and messages with supported CRMs for one-click actions and streamlined workflows. Note: Features depend on your subscription plan and CRM capabilities. See what’s available for your system on the CRM Integrations page.

Easy Sign on

Secure and centralized authentication using Azure or Google credentials for effortless access across your organization.

AI-Powered Call Summaries

Access full call transcriptions and AI-generated summaries for quick insights into conversations

Additional Features for Pro and Advanced Plans

Your Pro and Advanced plan users will gain enhanced in and outbound calling features including:

Real-Time Coach:

Supervisors can Monitor, Whisper, and Barge on live calls to support agents and improve performance.

Team Administration:

Supervisors can manage teams, assign roles, and configure settings for streamlined operations in the CloudCall Workspace.

Advanced Outbound Features:

Power dialing, voicemail drop, local presence, and call queue and campaign management tools, plus early access to new innovations.

Add-On Calling & SMS Packages

25 Countries International Voice Pro Add-On

The 25 Countries Voice Add-On is perfect for individuals looking to expand their international reach while maintaining cost control, without needing the extended messaging or storage capacity available with the Advanced plan. It provides unlimited calling to 25 countries not included in CloudCall’s Pro bundle. Designed for businesses with selective international calling needs, this add-on ensures seamless connectivity to key global markets without incurring extra per-minute charges for unsupported regions. Available exclusively for Pro plan subscribers and is not compatible with the Starter plan.

The following countries are included in the 25 Countries Voice Add-On: Argentina, Belgium, China, Denmark, Finland, Greece, Hong Kong, Indonesia, Israel, Italy, Japan, Luxembourg, Malaysia, Malta, Norway, Philippines, Poland, Portugal, Romania, Singapore, South Korea, Taiwan, Thailand, Turkey, United Arab Emirates (UAE).

$14 /£12 per user x month (billed annually)
$18/£14 per user x month (billed monthly)

200 Countries Global Voice Add-On

Unlimited calling to 200 additional countries not included in CloudCall’s Pro or Advanced bundles. This add-on is perfect for individuals with frequent international communication needs, offering seamless connectivity without incurring extra per-minute charges for unsupported regions. Available exclusively for Pro and Advanced plans and is not compatible with the Starter plan.

The following countries are included in the Global 200 Voice Add-On: Afghanistan, Algeria, Andorra, Angola, Anguilla, Antarctica, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, British Indian Ocean Territory, Brunei Darussalam, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Cocos (Keeling) Islands, Colombia, Comoros, Congo (Democratic Republic of), Congo (People’s Republic of), Cook Islands, Costa Rica, Côte d’Ivoire, Croatia, Cyprus, Czech Republic, Denmark, Djibouti, Dominica, Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Falkland Islands (Malvinas), Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Iraq, Ireland, Israel, Italy, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Lao People’s Democratic Republic, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macau, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nepal, Netherlands, Netherlands Antilles, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Palestinian Territory, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Réunion, Romania, Rwanda, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Saint-Martin, Samoa, San Marino, São Tomé and Príncipe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Helena, St. Pierre and Miquelon, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tokelau, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Vanuatu, Vatican City, Venezuela, Vietnam, British Virgin Islands, U.S. Virgin Islands, Wallis and Futuna, Yemen, Zambia, Zimbabwe.

$30 /£25 per user x month (billed annually)
$33/£26 per user x month (billed monthly)

+2,000 US & Canada Texts

Keep the conversation flowing! Add 2,000 extra US & Canada texts to your plan and never miss a chance to connect with your customers. Perfect for growing teams and high-volume messaging needs.

$16.99 per user x month

How to structure your teams’ plans

You’ll want a mix of plans between seat holders in your team.

1

Choose Your Seat Count: Determine the total number of users (seats) you need for your team.

2

Assign Plan Types:
Select a plan for each seat. A user can be assigned Standard, Pro or Advanced.

3

Speak to an Advisor:
Simply fill in the form below and we’ll be in touch to build you the perfect package.

Book your demo today

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FAQs

What if I need to increase or reduce my seat count?

You can add seats anytime, selecting any plan level that suits your needs. Seat reductions are available upon contract renewal.

How do upgrades work during my contract?

Upgrades to higher plans (Starter to Pro, Pro to Advanced) can be made anytime. Downgrades are only available upon contract renewal.

Can I downgrade a user’s plan level before the contract renewal?

No, downgrades are only available at the end of each contract period. Once you assign a seat to a plan level, it remains at that level or above until the contract ends.

Is there a "Stand Alone" plan for CloudCall o1 that doesn't involve CRM integration?

CloudCall o1 enhances CRM workflows but also supports independent contact management. Use the Softphone or CloudCall Workspace to add, import, or upload contacts and organize them efficiently. It’s ideal for teams needing flexibility, with or without a CRM.

Do I get unlimited calling with all the plans?

CloudCall o1 offers unlimited local and regional calling as part of its subscription plans. For the Starter plans, unlimited calling covers standard UK and Ireland or US and Canada landlines and mobiles but excludes premium numbers (e.g., numbers starting with 09, 118, or other high-rate prefixes). If you need assistance determining if a specific number is considered premium, our team is happy to help.

Can I use CloudCall o1 for a small business?

CloudCall o1 is designed to deliver versatile communication tools for small businesses without unnecessary complexity. Note: A 5-user seat minimum applies, providing room to grow while keeping your business connected.

Does the texting limit include both inbound and outbound messages?

Yes, the allotted SMS volume per user covers both inbound and outbound messages.

What’s the process for selecting the right number of seats and assigning plans for my team?

First, determine the total number of users (seats) your team requires. Then, assign each user the plan level that best suits their role. You can choose different plans for each seat to create the right combination based on individual team members’ tasks and responsibilities.

How do I decide which plan level is best for each team member?

Start by assessing the specific calling, texting and storage needs for each team member. For example, team members who only require basic calling capabilities may be best suited to the Standard plan. Those managing campaigns or frequently making international calls may benefit from the Pro plan, while administrators and agents needing advanced outbound features and support across all countries may find the Advanced plan most useful.