Unified Communications (UC): The Evolution of Communication and Collaboration in the Digital Age
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Unified Communications (UC): The Evolution of Communication and Collaboration in the Digital Age

ByRobyn Hunt

In the rapidly evolving landscape of communication technologies, Unified Communications (UC) has emerged as a game-changer, revolutionizing how individuals and businesses connect and collaborate. UC encompasses a suite of integrated communication and collaboration tools that streamline interactions, break down communication barriers, and enhance productivity. This article explores the concept of Unified Communications, its key components,…

Reclaiming the art of conversation
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Reclaiming the art of conversation

ByRobyn Hunt

Let’s talk about conversation. Why? Because as a seedbed for new ideas, making connections and building trust, conversation matters. How better to facilitate conversation than by using all the digital communication channels at our disposal today, then? Well, yes, but there’s a catch. Although digital transformation has accelerated our means of communicating, the revolution of…

Boost your CRM efficiency by integrating Click to Call

Boost your CRM efficiency by integrating Click to Call

ByRobyn Hunt

A Computer Telephony Integration (CTI) like CloudCall is a piece of technology that links a company’s phone system with users’ computers to allow for smooth communication. With CTI, users can handle calls from their computer without needing a regular landline phone. CloudCall stands out due to its custom-built integrations within the CRM, and the range…

Growing your business with Bullhorn for Salesforce

Growing your business with Bullhorn for Salesforce

ByRobyn Hunt

In an industry full of new integrations, CloudCall is the best telephony solution for Bullhorn in the recruitment and staffing space. However, one question comes to mind: how does it compare to Bullhorn for Salesforce? In essence, it is essentially the same, but it serves as an extension of the offering. This means you can…

Building better relationships and boosting efficiencies with Screen Pops
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Building better relationships and boosting efficiencies with Screen Pops

ByRobyn Hunt

Do you remember the days of flipping through paper notes, trying your best to recall customer backgrounds and past interactions? Searching for crucial information before talking on the phone, so that conversation could be quicker, smoother and more personalized? Modern day technologies like Computer Telephony Integration (CTI) has made these laborious tasks redundant. Introducing Screen…

The Importance of Capturing Communications in a CRM System: Best Practices
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The Importance of Capturing Communications in a CRM System: Best Practices

ByRobyn Hunt

Data has become the lifeblood of the modern business world. For sales knowing how to capture key customer communications in a CRM system is essential. If you want to make sure your conversations with customers get tracked properly – allowing you to easily look up customer information and return calls quickly – then it’s time…

Business development strategies for recruiters
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Business development strategies for recruiters

ByRobyn Hunt

Employing effective business development strategies is the key to growing a business, as well as securing the best available candidates. The use of recruitment tools, techniques, data insights and smart strategies can help streamline recruiters’ efforts, helping them to place talented individuals in the right roles. We’ve put together these business development strategies for recruiters…

Recruitment technology trends for 2023
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Recruitment technology trends for 2023

ByRobyn Hunt

As recruitment technology continues to progress, let’s take a look at the lessons learned in 2022 and how they will shape the trends of 2023. To gain insights on this ever-evolving field, we chatted with experts from CloudCall as well as other companies within the technology and staffing and recruitment industries to get their predictions…

Why your CRM is the ultimate wingman

Why your CRM is the ultimate wingman

ByRobyn Hunt

Customer experience and satisfaction is one of the cornerstones around which a successful business is built. It’s importance stems from the fact that without impressing new and existing customers, they will likely take their business elsewhere. What’s more, when customer experience is great, your customers will encourage others to use your business through word of…

How to build a strong relationship with your hiring managers 

How to build a strong relationship with your hiring managers 

ByRobyn Hunt

With an increasingly tight labour market it’s never been more important to ensure your business receiving the right candidates. Despite this, the 2022 Monster Global Report reveals that nine out of ten hiring managers are battling to fill jobs. And nearly thirty percent of them claiming the skills gap is growing each year. If this…

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