CloudCall o1. Enterprise-grade unified communication for Salesforce.
CloudCall o1. The one and only unified communication platform for businesses that use CRMs.
- Seamless experience across mobile, web and desktop for maximum agent productivity.
- Indestructible new infrastructure for business consistency and effortless scalability.
- Available for the World’s leading CRM’s
CloudCall o1. Deliberately Different.
Pair CloudCall’s brand new unified comms platform to your CRM for seamless customer and agent experiences across mobile, web and desktop.
One platform.
Multiple devices.
One unified experience across desktop and mobile for seamless, consistent user experiences.
- No 3rd party widgets
- Designed for mobile first
- Sync data in one central location
Crystal clear.
rock solid.
Our global architecture, with multiple global points of presence, firewalls and backups, plus multiple phone carriers guarantees high availability and minimal down time.
- Data encrypted at rest and transit
- Unparalleled reliability
- Global presence
Enterprise needs.
Hyperscaler network.
Best in class disaster recovery and cybersecurity. Built for massive user bases; get additional capacity available immediately.
- Self-serve
- Real time insights
- Simple to scale
How does our indestructible,
device agnostic platform help your team?
Drive excellence in agent performance
CloudCall is cloud-native delivering a seamless experience across desktop, mobile, and web. Maximize your team’s productivity by letting them work their preferred way, unlocking the potential of effortless teamwork.
And with our simple to use and easy to learn UI, your teams can be productive from day one.
Eliminate the
mundane with
automation
- With Call Notes, agents effortlessly capture
real-time details during or after calls.
Seamlessly integrated with click-to-call and
screen pops, candidate/contact records
open automatically with your notes. - Activity sync ensures no data is lost,
empowering supervisors to optimize teams
and agents to focus on connecting, not
documenting.
Coach your team from anywhere
- On the go
With CloudCall, you can supervise your teams regardless of their location. Monitor calls, track progress, and provide instant feedback, just as if you were in the same office. - Performance Analytics
CloudCall’s analytics provide deep insights
into your remote team’s performance. Identify strengths and areas for improvement, then tailor your coaching to maximize results.
Serving more than 48,000 users worldwide, we help our customers boost their efficiencies with our unified communications platform.
