It may not be the first question that appears in your head when you wake up in the morning, but it is an important one when looking to invest in new systems for your business: why cloud telephony?
Long gone are the days of traditional telephones. Do you remember that excruciatingly long internet dial-up process from the late 90’s that meant you couldn’t also use the internet? Gone! Even sitting in an office full of colleagues wearing headsets feels like a distant memory in this post COVID-19, remote working world!
A whole new world (of telephony)
Fancy taking a magic carpet ride (whilst conducting an interview)? Or packing up and moving to live under the sea? Well now you can!*
Cloud telephony allows you to work from anywhere. All you need is a laptop and an internet connection and away you go.
No need worry about telephone lines, handset phones or even a notepad… cloud telephony providers, such as CloudCall, have created their systems with you in mind.
Created with you in mind
At CloudCall, we’ve created integrations for some of the biggest CRM systems on the planet, such as Salesforce and Bullhorn. When building our platforms, we thought about how our features would benefit different workers from multiple industries:
- We had recruiters in mind, when we were implementing Call Recordings
- We thought about how Sales people would benefit from Call Logs and Inbound Screen Pops
- For Customer Service agents, we created Call Queues and IVR
And that’s just to name a few!
Time to invest
As the world is increasing the amount of people working remotely, it’s time that businesses invest into systems which will enable their teams to work efficiently and operations to run seamlessly, no matter where their employees are based.
Businesses are no longer bound by location; with an efficient cloud telephony solution such as CloudCall, a remote team of experts can work just as smoothly as a team all working out of the same office.
Need any help?
Like many people who ask themselves (or type into Google) ‘Why cloud telephony?’, you may be a bit confused or overwhelmed by the amount of information that’s out there.
To help, we’ve created ultimate guides to CRM, Integration, and CTI, which should help to smoothen your journey as you search for a cloud telephony provider. Hopefully, you’ll be able to get you and your team back on that (new and updated!) magic carpet as soon as possible.
To find out more about cloud telephony, why not take a look at some of our other helpful blog articles? And if you think CloudCall is the right options for you, give a member of our friendly sales team a call!
*gills and/or oxygen tank are probably required