Investing in new technology will keep you ahead of the game so you can beat the competition, even in an economic downturn. There’s no better time than the new year to be looking at how you can better your processes and communications. Take some time to audit and locate all essential business systems. How much do they cost? Can you simplify your techstack?
By leveraging the right tools and strategies, you can improve your communication and collaboration with clients, partners, and employees, ultimately giving your business a competitive edge. Staying on top of the latest tools and trends ensures that your business stays ahead of the competition in 2023. You’ll even continue to grow, despite a looming recession.
Top tip: Don’t panic!
Ask yourself:
- Do your existing workplace tools help your teams to feel connected to each other, even when working remotely?
- Are you able to easily check-in on your people to ensure they feel motivated and valued?
- Do you have access to successful conversational insights that would help you build smarter teams, faster?
- Can you access performance metrics to establish who may need more support and encouragement?
Interested in finding out more about recession proofing your business and staying ahead of the competition? Check out our whitepaper, ‘The 3Rs – How to Build a Recession-Resilient Forcefield for your Business’.
Innovative functionality and in-depth insights
Want to give your team a huge gift? How about providing them with seamlessly integrated functionality, for them to do their roles quicker, easier and with greater rewards? CloudCall is full of features that enhance productivity, save time and store all your communications. Quite simply, we make your day-to-day work life easier while keeping you ahead of the competition. You’re welcome!
Whether it’s recording all your calls, sending SMS, or clicking to dial a number; we’ve got your back. Plus, we save everything straight into each contact’s record within your CRM. When you manage your CRM system and calls separately, you miss out on important data which makes it harder to see what’s working and what isn’t.
Being able to automatically monitor your teams’ calls and stats provides you with an accurate, instant, and realistic view of what’s going on. That’s why CloudCall has real-time monitoring features built in, so you’re always up to date.
Data insights are precious and can help your business strategy as well as help you better manage your teams. Exceeding your goals, gaining back precious lost time, maintaining standards, and squeezing the best from your customer information doesn’t have to mean working harder – just smarter.
Beat the competition with automation
You may have heard the term ‘automation’ a lot recently. Within the technology industry (where we live), it basically means stuff-that-you-have-to-do-but-is-boring-or-long-winded-so-a-computer-does-it-for-you. Automation tools can help your business operate more efficiently by automating repetitive tasks, such as sending email campaigns or scheduling appointments. By freeing up time for your employees to focus on more important tasks, automation tools can help your business run more smoothly and productively, helping you to beat the competition.
UK Recruiter webinar with Neville James
CloudCall was built with you, the user, in mind. We all spend a lot of time making calls whilst trying to write down notes, add them to a CRM contact record and hold a conversation at the same time. By using a phone system like CloudCall, which stores all your communications in the contact’s CRM record, you can fully immerse yourself in every conversation, safe in the knowledge that CloudCall is in the background saving that all important information.
There’s no time like the present to invest in new technology. Why not book a demo to find out how CloudCall can help your teams beat the competition in 2023.
