Hey, you! Yeah you. We’ve got some exciting news… CloudCall for JobDiva is available now.
Here’s everything you need to know about our brand new integration with JobDiva and how it will unlock the power of your CRM.
Our integration supercharges your JobDiva system, enabling you to make more calls with Click to Call, provide support with Supervisor Dashboard, listen to Call Recordings from within JobDiva and much more.
With CloudCall for JobDiva, we deliver innovative functionality to the fingertips of JobDiva users. With telephony and messaging so tightly integrated into your CRM, you’ll easily optimize your processes from day one; increasing the speed of conversations, building better relationships and producing important insights, all of which are captured within your JobDiva CRM.
How will the integration assist users?
With CloudCall for JobDiva, users will be able to:
- Increase productivity with streamlined processes
- Enhance conversations with innovative functionality
- Capture every interaction (and all-important data insights)
- Reduce spend, as our integration will save you time and money
So how does it work?
Our integration for JobDiva adds telephony functionality directly into the CRM. Our CTI features allow you to make calls directly from JobDiva and offer a range of ways to enhance your communications. These features boost efficiency and productivity whilst providing your business with a 360° view of all communications with a contact.
CloudCall CEO, Simon Cleaver, says: “We’re very excited to be launching our integration with JobDiva. CloudCall’s innovative functionality, merged with the power of JobDiva creates an impressive combination for recruiters across the US. Users will be able to unlock the power of their communications like never before, with CloudCall for JobDiva.”
What are the benefits of the integration?
Increase productivity
Our integration was built with you, the user, in mind. We designed it around usability and improving productivity, helping you to get the most out of JobDiva.
Real-time sync
All your call activities, notes and outcomes are synced into your JobDiva CRM system records, all in real-time.
Easy-to-use interface
All call controls are easily accessible from within the CloudCall interface. There’s no need to navigate away from JobDiva, as CloudCall is available from within it.
Enhance conversations
Our features allow you to immerse yourself in each conversation and provide the best possible customer service you can, every time.
Capture every interaction
Every interaction you have with a contact is captured and saved within your JobDiva CRM. Colleagues can quickly and easily access call history of any contact with the CRM.
Reduce spend
Whilst investing in new software can seem counter-intuitive to reducing your business’s costs, smarter spending will help your business in the long-term.
What features will improve workflows for JobDiva users?
There are tonnes of features which will save you time in your work life. Here’s some of our favorites:
Click to Call
Simply click on a contact’s phone number within JobDiva (or anywhere on your browser for that matter) to give them a call. Click to Dial saves you time, energy from manually inputting each number and removes the risk of calling a wrong number.
Voicemail options
There are different voicemail options which do super-cool things such as let you pre-record voicemail messages and leave them with a click of a button. This not only maximizes your productivity, but ensures you always sound professional (and don’t have to strain by reading out the same script over and over!).
Inbound Screen Pops
When a candidate gives you a call, CloudCall for JobDiva users will get an on-screen notification with a link to that caller’s record within JobDiva. This provides users with all the information they need from a contact almost instantly, allowing you to personalize your communications.
Power Dialler
Power Dialler software automates the process of outbound calling, by dialling numbers from a prepared list. Gone are the days of manually typing in 10’s or even 100’s of phone numbers a day; our diallers will save you and your team lots of time.
Local Presence
Increasing pickup and answer rates is a key priority for businesses and is one of the main factors to consider when selecting a CTI solution. Our Local Presence feature enables you to appear local to the contact you are calling, giving you an area code familiar to that person, to increase the number of calls that are answered.
Call Recording
Create a library of Call Recordings to help resolve candidate issues, monitor performance and teach a best practice approach to new hires. It’s also great to let you fully be within each call, without having to focus on taking notes. P.S., it’s good for GDPR compliance by providing a clear audit trail of consent.
Want to know more?
We thought you might. You can find out more information about the CRM integrations, or you can book in for a demo with a friendly member of the CloudCall team.
