Engage Hub has provided innovative customer engagement solutions to its clients for over 30 years. Their ever-evolving services make them a valued asset to some of the world’s most successful brands across the financial services, utilities, telecoms, retail and logistics sectors. In this podcast Simon Brennan, VP Sales Europe, discusses solutions Engage Hub have rolled…
The hustle and bustle of the holiday season can be a challenging time for businesses. Customers are more likely to contact customer service over queries such as delivery or collection of orders, product availability, etc… For Technical Support teams, however, it may actually mean a drop in the number of inbound calls. But, they also…
“When you dial into 2021 make sure it is with systems which meet your needs rather than the other way around.” Callagenix on the future of telephony and dialing in 2021. At one point in time, the humble telephone was used by businesses simply to make calls. But with advances in technology, they can now…
The modern sales industry is a complex machine, with lots of moving parts. But did you know that investing in CRM integrations sales could help elevate your team and close more deals? Due to its incredibly competitive nature, providing customers with a positive experience is key to securing your business stands out from the crowd….
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