Perfecting the Art of Conversation: Face-to-face - CloudCall

Perfecting the Art of Conversation: Face-to-face

The decline of conversation has been well documented in the news over recent years with countless attention-grabbing headlines. Modern technology has acquired a bad reputation as the killer of conversation, causing a deterioration in our ability to initiate and hold a conversation and it can be easy to see why. According to Grant Bailey of the Independent, “One in 10…. have gone longer than three whole days without a face-to-face interaction with another person.”1

In today’s digital age, the importance of face-to-face communication is disappearing, especially when you look at the stats and see that only 37% of Brits would choose to speak face-to-face over other ways of communicating.2

When it comes to building rapport with someone, nothing beats having a face-to-face conversation in person. Whether it’s networking, meeting a new customer, going on a date or visiting a family member, all these situations require face-to-face contact for them to be positive experiences.

Did you know?… Only 27% of millennials make sure they check in with loved ones in person.

And even though there’s only a small proportion of us that choose to speak face-to-face, it’s interesting to see that over 60% of us find body language key to how we interpret a conversation, as well as being a key element of building confidence in our relationships with others.

Top tip: Your body language can convey a lot of things that cannot be said through words. Those things can only be shown when you are there in front of another person.

Many believe that to be a good communicator you need to be charismatic, confident and assertive. This is, however, secondary to being clear, concise and approachable. This is much easier face-to-face. It is a universal issue that email can be misconstrued as rude or even patronizing. Having conversations face-to-face reduces the possibility of misunderstandings and encourages more open and effective communication in both work and business.

Download your copy of  CloudCall’s guide to the Art of Conversation here.




Nicole Dopson

About Nicole Dopson

Nicole is the Content Marketing Specialist based at the CloudCall UK headquarters. She is passionate about creating content that informs and inspires. Outside of the office Nicole enjoys walking her dog and curling up with a good book.

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