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Recruitment

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CRM integrations for recruitment: The ultimate guide

By | Product, Recruitment
The modern recruitment industry is a complex machine, with lots of moving parts. But CRM integrations for recruitment can help to elevate your team.

Due to its incredibly competitive nature, providing candidates with a positive experience is key to securing their interest and standing out from the crowd.

At the core of many of these positive experiences is a quality recruitment CRM integration (aka, CloudCall!).

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Top tips for keeping your customers happy

By | Candidate Experience, Communications, Customer Experience

What will keep your customers happy? 

Happy customers means a happy business, right? It just clicks. 

This year more than ever, businesses need to ensure they are delivering great levels of customer service and understanding how customers prefer to be in contact, which is usually via a phone call. 

Our new eBook explores the topic of keeping your customers happy, the power of combining data and communications and how it just…clicks. You can download it for yourself here. Take a look at our infographic below to see some tips for how to keep your customers happy:  Read More

Allen Recruitment work efficiently from anywhere with CloudCall

By | Customer Experience, Productivity, Recruitment, Remote Working
We chatted with Brian Cunningham, MD of Allen Recruitment, about the benefits of CloudCall for his business. With staff spread across the globe, they wanted to run more efficiently and from anywhere. Our Computer Telephony Integration (CTI) into their CRM system, Bullhorn, allowed Allen Recruitment to not only achieve their goals but to grow in a challenging time.

We love Brian’s way of thinking – “If it’s not in Bullhorn, it didn’t happen”! This is a great working practise and using our platform can make it so much easier. By removing lots of manual processes, you can increase productivity and efficiency quickly.

Check out the full conversation below. You can also catch up on the Art of Conversation podcast with Brian here. Read More

How Resource 1 boosted their efficiency with CloudCall

By | Product, Productivity, Recruitment, Sales, Technology
Meet Resource 1, the information technology consulting firm that provides staff augmentation services to businesses across North America. Despite their success, Resource 1 faced major challenges with their communication technology. An out-of-date phone system was causing extra work for recruiters and sales teams. They wanted to reduce steps in the recruitment and sales cycle to boost their efficiency. This led Resource 1 to CloudCall. Read More

4 ways a Power Dialler can drive your sales

By | Product, Productivity, Recruitment, Sales
There are lots of handy tools and platforms available to help boost sales and it’s essential to find the right tools for your business. A CRM integration like CloudCall can help you stay ahead of the competition with a wide range of featuresOur Power Dialler feature automatically calls through a list of contacts allowing you spend your time more productively. You can build a list directly in your CRM or upload a list into the dialler. The power dialler will automatically call through the whole list, with a set amount of time in between each call to leave notes. So sit back and allow the power dialler to do all the manual processes – giving you more time to have those valuable conversations with your customers.

Find out how a Power Dialler can drive your sales in our infographic: Read More