Natural Language Processing (NLP) in Recruitment
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Natural Language Processing (NLP) in Recruitment

In my previous article I covered some of the interesting Artificial Intelligence trends I see currently in the recruitment market. I’d like to dive a little deeper into one of these areas that’s come to the fore recently as we at CloudCall look to extend our offering and provide improved insights for our customers. In…

The Purple Panel: The future of work; engaging top talent in a remote world
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The Purple Panel: The future of work; engaging top talent in a remote world

Last week we hosted the second instalment in our on-demand webinar series: The Purple Panel, focusing on the future of work. The webinar took place on Thursday 19th August and our panel of experts discussed the future of work and how recruiters can engage top talent in a remote world.

Why poor communication is holding your business back
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Why poor communication is holding your business back

It’s a fact: poor communication holds businesses back. How productively your business runs, relies on how well your teams can communicate and collaborate by collecting and using data. Sounds simple, right? If your business loses focus on seamless communication; it’s not only performance which could plummet, but customer experience too. 52% of businesses rank increasing…

Improving insights: Artificial intelligence and recruitment
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Improving insights: Artificial intelligence and recruitment

In this article I cover the state of Artificial Intelligence (AI) in the field of recruitment. In particular the use of technologies such as data analytics, workflow automation and speech technology. I look at how these can be used to make life easier for agents and to help with nurturing new leads.

What your recruitment business needs to look like to thrive, with Neville James
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What your recruitment business needs to look like to thrive, with Neville James

CloudCall’s Senior Sales Director, Neville James, recently took part in a pre-event chat show for the Recruitment Technology Showcase Event, which is taking place on June 17th. The Live Chat Show was hosted by Louise Triance, UK Recruiter and Christina Robinson, Green Umbrella Marketing, Steve Barnhurst, Volcanic both joined Neville on the panel to discuss…

All the benefits of VoIP for recruiters
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All the benefits of VoIP for recruiters

In the last couple of years, many recruiters have found themselves working remotely. And as businesses from every sector began to adopt remote or hybrid working policies, location-based employment is becoming a thing of the past. All of this means it’s more important than ever to be able to make calls from wherever you are….

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