‘But, how do I do that?’, we hear you ask. Well, that’s where we come in. Maestro: queue the music!
If only there was a way to keep all your communications in one handy place (your CRM)….IF ONLY.
Well today is your lucky day, as that’s exactly what a CloudCall integration does.
The work parties, mulled wine and spending time with your friends and family are here. Those long days in front of the television, seeing how much cheese you can fit in your mouth at once, are back again.
But just because people are starting to wind down, it doesn’t mean your sales have to!
But how can you make sure your team is giving out the correct information to customers? And how to you know if inbound calls are being answered quickly enough?
Manual monitoring or asking your team to self-assess performance is inefficient. An easier way to ensure your Customer Service Team are performing productively, is to invest in a CRM integration.
Due to its incredibly competitive nature, providing candidates with a positive experience is key to securing their interest and standing out from the crowd.