Are you looking to increase productivity within your team? Well, do you know how many hours a month are spent leaving voicemails? We’ll give you a clue: it’s a lot.
Shockingly a team of 50 reps leave on average 1,277 hours of voicemails per month, approximately 26 hours each. That’s a lot of time being potentially wasted.
Increasing productivity by leaving effective voicemails may sound simple, but it’s not always as easy as it seems.
Leaving a message can mean that they come across as hurried and may not be entirely clear. This can have a direct effect on targets that need to be achieved.
Creating a great first impression by leaving a clear, concise message on your prospects’ voicemail allows agents to set themselves apart from the competition.
But with an average of 80% of all calls going through to voicemail, it is safe to assume that staff members are probably spending too much of their valuable time leaving voicemail messages.
So, how can automation with CloudCall help to increase productivity?
Discover the benefits of Voicemail Drop in our short video:
- Pre-record voicemails that can be left at the click of a button.
- This means reps are free to move onto the next call quickly.
- Pre-recording makes it easy to leave clear and concise messages.
- Create a great first impression and set yourself apart from the competition.
The CloudCall voicemail drop feature allows you to automate the key part of the voicemail process – leaving the message itself.
With 15% of every agent’s time spent simply leaving voicemails, having the ability to leave pre-recorded messages allows staff to ensure that all the important points are covered in a clear and concise way. Voicemail drop also allows agents to work on various call campaigns, giving them the ability to leave messages that are adapted to the specific set of calls they are making.
With CloudCall’s Voicemail Drop feature you can pre-record up to 5 messages, meaning that upon reaching a voicemail box, agents can choose which voicemail they wish to leave with a click of the mouse, allowing them to move straight onto the next call.
As 80% of calls go to voicemail, and 90% of first-time voicemails are never returned, it means that being able to automatically drop a voicemail and having the ability to move on to the next call straight away ensures that agents are able to save time, giving them the capacity to make more calls.
Imagine if you could cut down the time spent leaving voicemails and use it for more valuable tasks. Imagine how that could increase productivity within your team. Get in touch to find out how we can help boost productivity for your business.