CloudCall Selected by Bluroot Consulting as Zoho Telephony Integration Partner

CloudCall Selected by Bluroot Consulting as Zoho Telephony Integration Partner

ByRobyn Hunt

BOSTON, MA, OCTOBER 06 2020 – CloudCall has partnered with Zoho Consultancy, Bluroot CRM Software Solutions and will now act as a preferred Zoho telephony integration vendor for the Bluroot customer base. By combining CloudCall’s native Zoho integration with Bluroot’s CRM services, joint customers will experience new levels of efficiency and productivity inside their Zoho instance.  CloudCall has a network of consulting partners in the US and UK, with Bluroot becoming their first partner not only in the Zoho channel but in Canada as…

CloudCall is pleased to announce it has a new, enhanced integration with TrackerRMS

CloudCall is pleased to announce it has a new, enhanced integration with TrackerRMS

ByRobyn Hunt

TrackerRMS users will now benefit from access to CloudCall’s enhanced integrated communications software suite, which includes SMS features including one-to-one messages, broadcasts and templates, as well as intelligent dialling capabilities and CloudCall Chat. This updated offering now gives thousands of TrackerRMS users globally the ability to benefit from CloudCall’s integrated services. With almost a decade of experience serving…

Why it’s important to have all your data in one place…
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Why it’s important to have all your data in one place…

ByRobyn Hunt

…and the headache it causes if you don’t. Our latest research has found that just 38% of businesses hold all of their data in a single CRM. In fact, only 30% of businesses we surveyed had chosen to manage their system like this. Our research showed that those who have information across several systems are generally…

A quick conversation with… Brandy Faulkner, Marketing Communications Manager, CloudCall
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A quick conversation with… Brandy Faulkner, Marketing Communications Manager, CloudCall

ByRobyn Hunt

We recently spoke to Brandy to find out how she has adapted to remote work and how using CloudCall has allowed her to remain connected with the rest of the team. Brandy joined CloudCall’s marketing team in 2020, working in the Boston office, however, since the start of lockdown she has been working remotely. Her…

Why it’s important to manage call volumes
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Why it’s important to manage call volumes

ByRobyn Hunt

The latest CloudCall Insight research piece, Perfecting the Art of Conversation: how businesses are managing increased call volumes, explores why telephony is on the rise and how businesses are coping with those increases. The phone call is allowing more efficient communication with consumers in a multi-channel environment.

CloudCall partner with RedPoint to expand presence in Western US

CloudCall partner with RedPoint to expand presence in Western US

ByRobyn Hunt

CloudCall has partnered with Salesforce Developers, RedPoint and will now act as a preferred vendor for the RedPoint customer base. By combining CloudCall’s native Salesforce integration with RedPoint’s elite Salesforce development offerings, joint customers will benefit from increased productivity and efficiency within the CRM.  CloudCall has a network of Salesforce partners in the US and UK, from product development organizations, to systems integrators, as well as other individual software vendors. CloudCall’s investment in the Salesforce market is paramount, and the RedPoint partnership is key in…

CloudCall expand executive team with Chief Revenue Officer appointment

CloudCall expand executive team with Chief Revenue Officer appointment

ByRobyn Hunt

CloudCall is pleased to announce the appointment of James Maloney as the Group’s new Chief Revenue Officer (CRO).  As founder and President of Sales for the unified communications company DSCI Corporation, James has a wealth of experience building, and scaling, direct and channel telecoms sales operations.    James will be based in CloudCall’s Boston office and will be responsible for…

A quick Conversation with… Steve Gray, Director, SG-retail

A quick Conversation with… Steve Gray, Director, SG-retail

ByRobyn Hunt

As retail businesses start reopening across the world our recent podcast with Steve Grey becomes very timely. Steve Grey, FCMG expert, who’s been a leading innovator in customer loyalty, CRM data analytics and personalisation in the retail sector. Steve has worked with some of the biggest brands to help them in these areas and in this podcast, we really drill down into Steve’s expertise as he talks to us about his thoughts on all things retail and loyalty.   Listen to the…

CloudCall is pleased to announce a new partnership with Vincere, a CRM within the Recruitment sector

CloudCall is pleased to announce a new partnership with Vincere, a CRM within the Recruitment sector

ByRobyn Hunt

Vincere has offices in London, Sydney, Singapore and Austin (Texas), and has more than 1,000 customers from 50+ countries. Vincere’s customers will now be able to benefit from access to CloudCall’s powerful unified communications software suite, including advanced telephony and SMS features, as well as call recording and real-time business reporting. With almost a decade of…

Integrating Sales and Marketing: The Importance of Bringing the Two Together
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Integrating Sales and Marketing: The Importance of Bringing the Two Together

ByRobyn Hunt

Ask yourself: Would your sales team perform without any marketing collateral?   As consumers the way we intake information has changed. People now crave visual stimulants. Marketing collateral provides sales teams with the ammunition they need to support their sales pitch and visualize the benefits to the prospect. Whether it’s a short product video, PDF or printed brochure, everyone wants to see it.    It’s a…

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