As recruitment technology continues to progress, let’s take a look at the lessons learned in 2022 and how they will shape the trends of 2023. To gain insights on this ever-evolving field, we chatted with experts from CloudCall as well as other companies within the technology and staffing and recruitment industries to get their predictions…
Customer experience and satisfaction is one of the cornerstones around which a successful business is built. It’s importance stems from the fact that without impressing new and existing customers, they will likely take their business elsewhere. What’s more, when customer experience is great, your customers will encourage others to use your business through word of…
With an increasingly tight labour market it’s never been more important to ensure your business receiving the right candidates. Despite this, the 2022 Monster Global Report reveals that nine out of ten hiring managers are battling to fill jobs. And nearly thirty percent of them claiming the skills gap is growing each year. If this…
Investing in new technology will keep you ahead of the game so you can beat the competition, even in an economic downturn. There’s no better time than the new year to be looking at how you can better your processes and communications. Take some time to audit and locate all essential business systems. How much…
Having a team that works faster and harder is the perfect way to start the year and stay ahead of the competition. In the current economic climate, your instinct will probably be to hunker down, cut costs and weather the storm but could investing in new technologies be the solution to your problem? Before you…
At a glance, the way we communicate in the modern day can seem incredibly complicated. But understanding the future of communication is paramount. Especially when deciding how to continuously engage customers effectively and collaborate with team members. Technology continues to progress at an astonishing pace. And future innovations could help to unify communication and bring…
Hey, you! Yeah you. We’ve got some exciting news… CloudCall for JobDiva is available now. Here’s everything you need to know about our brand new integration with JobDiva and how it will unlock the power of your CRM. Our integration supercharges your JobDiva system, enabling you to make more calls with Click to Call, provide support with Supervisor…
It can be hard keeping in touch with your remote team. But whether it’s for new team members, or existing ones, there are ways to to improve how you’re connecting. ‘But, how do I do that?’, we hear you ask. Well, that’s where we come in. Maestro: queue the music! CloudCall was built with daily…
SMS, Broadcast SMS or SMS Automation… is one solution better that the other? *buzz buzz* You’ve got a text! Did you know, that SMS has an open rate of 98%? And 90% of those texts are opened within 3 minutes. Which is really REALLY good.
According to Bloomberg, firms are bracing themselves for a Great Resignation in 2022 – to some this is already a reality. Workers have been increasingly walking away from jobs as they re-evaluate their work-life balance. It’s very much a jobseeker’s market right now.
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