Businesses invest a lot of time and money into Salesforce. User licenses, project implementation and human resource, as well as ongoing maintenance, can all add up. Ensuring that you get the most out of the platform is vital.
At a glance, the way we communicate in the modern day can seem incredibly complicated. But understanding the future of communication is paramount. Especially when deciding how to continuously engage customers effectively and collaborate with team members. Technology continues to progress at an astonishing pace. And future innovations could help to unify communication and bring…
Hey, you! Yeah you. We’ve got some exciting news… CloudCall for JobDiva is available now. Here’s everything you need to know about our brand new integration with JobDiva and how it will unlock the power of your CRM. Our integration supercharges your JobDiva system, enabling you to make more calls with Click to Call, provide support with Supervisor…
It can be hard keeping in touch with your remote team. But whether it’s for new team members, or existing ones, there are ways to to improve how you’re connecting. ‘But, how do I do that?’, we hear you ask. Well, that’s where we come in. Maestro: queue the music! CloudCall was built with daily…
SMS, Broadcast SMS or SMS Automation… is one solution better that the other? *buzz buzz* You’ve got a text! Did you know, that SMS has an open rate of 98%? And 90% of those texts are opened within 3 minutes. Which is really REALLY good.
According to Bloomberg, firms are bracing themselves for a Great Resignation in 2022 – to some this is already a reality. Workers have been increasingly walking away from jobs as they re-evaluate their work-life balance. It’s very much a jobseeker’s market right now.
The world of work has changed significantly over the past couple of years. From high rises to home offices; workers worldwide have made the switch to hybrid working. And thanks to implementing new technologies, lots of people are now able to work from anywhere. So, we’ve done a deep dive into the future of work…
In my previous article I covered some of the interesting Artificial Intelligence trends I see currently in the recruitment market. I’d like to dive a little deeper into one of these areas that’s come to the fore recently as we at CloudCall look to extend our offering and provide improved insights for our customers. In…
It’s a fact: poor communication holds businesses back. How productively your business runs, relies on how well your teams can communicate and collaborate by collecting and using data. Sounds simple, right? If your business loses focus on seamless communication; it’s not only performance which could plummet, but customer experience too. 52% of businesses rank increasing…
In this article I cover the state of Artificial Intelligence (AI) in the field of recruitment. In particular the use of technologies such as data analytics, workflow automation and speech technology. I look at how these can be used to make life easier for agents and to help with nurturing new leads.
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