Want to engage with customers via mobile? Here’s how
You need to be able to reach your customers whenever and wherever they are. But how best to engage them? We conducted some research, and it was clear there are certain things that should be…
You need to be able to reach your customers whenever and wherever they are. But how best to engage them? We conducted some research, and it was clear there are certain things that should be…
Step up your inbound conversations with a helpful set of features, built to make sure you can offer the best experience to your callers. They provide a simple way path of communication with your company,…
It’s pretty clear that the phone call is still top dog.
In a world full of emails, texts, ‘likes’ and carrier pigeons (we mis them), our research shows that the phone call is still the most popular avenue for businesses and customers. We may not be…
What will keep your customers happy? Happy customers means a happy business, right? It just clicks. This year more than ever, businesses need to ensure they are delivering great levels of customer service and understanding how customers…
The benefits of an integrated tech stack are well documented, and Access Recruitment CRM’s users already benefit from integrated Pay & Bill, websites and workspace options. Telephony and SMS has now been added to that list, with the introduction…
In the last couple of years, many recruiters have found themselves working remotely. And as businesses from every sector began to adopt remote or hybrid working policies, location-based employment is becoming a thing of the…
How savvy consultants deliver complex solutions faster There is no shortage of articles written describing workplace changes since the start of the pandemic. The “new normal” isn’t very new anymore. While remote working is no…
We know it can be difficult choosing a new phone system. Hours of trawling the internet. What is CTI? What’s a CRM? What do I integrate? Are there benefits of an integrated phone system? (The…
If you and your business use a CRM system, then you already know they are a great solution for a range of different business needs. Sometimes, however, the CRM itself may not be enough. Which…
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